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  /  Frequently Asked Questions
1. I bought Nanowhite products but I’m unsure which to use first. Where do I begin?

Refer to our full skincare regime below. Alternatively, you may refer to the back of our product packaging for more details.

2. Do I need to use all of the products to see results?

You can use individual Nanowhite products as part of your skincare regime. However, they have been designed to complement each other. We highly recommend using them together for optimum results.

3. How long does it take before I see results from using Nanowhite products?

Individual results may vary. However, we would recommend that you use our whole range of Nanowhite products for a minimum of 3 months to achieve optimum results.

4. What is the difference between Nanowhite and Nanowhite Fresh?

Nanowhite range is effective for general maintenance and whitening, suitable for all skin types whilst Nanowhite Fresh range is specially formulated for oily skin.

5. Can I use both Nanowhite and Nanowhite Fresh?

Yes, you can. That being said, it is highly recommended that you use the product range that is suitable for your skin type.

6. What are the basic products I should try out?

Normal Skin

Try our basic ‘Nanowhite Must-Have 123′ products which include Nanowhite Awakening Snow Wash, Nanowhite Refining Toner, and Nanowhite Double Action Whitening Gel Cream for daily use as a basic skincare routine.


Oily Skin

Try our Nanowhite Fresh range which is specially formulated for oily skin. It includes Nanowhite Fresh Foam Cleanser, Nanowhite Fresh Miracle Mist, Nanowhite Fresh Dark Spot Corrector, and Nanowhite Fresh Mattifying Moisturiser. Also, we would suggest Nanowhite Fresh Anti Dullness Scrub for weekly exfoliating.


Dry Skin

Try our moisturising range which includes Nanowhite Clarifying Cleansing Milk, Nanowhite Intensive Brightening Serum, and Nanowhite Double Action Whitening Gel Cream. We also suggest you use Nanowhite Intensive Brightening Mask twice a week.


Combination Skin

Try using Nanowhite Awakening Snow Wash, followed by Nanowhite Refining Treatment Toner, and Nanowhite Double Action Whitening Gel Cream.

7. What is the shelf life of your products?

It varies by product but in general, the shelf life of all our products are 3 years from their manufacturing dates. Each item has a manufacturing date or expiry date stamped on the box. Once opened, kindly use within 6 months to ensure maximum effectiveness on your skin.

8. What is your product price range?

Our product prices range from RM8.02 – RM65.94. Click here for our product catalogue and price list.

9. Where can I purchase Nanowhite products?

Nanowhite products are widely available in all leading pharmacies and major super and hypermarkets in Malaysia. For more information, head over to our location page here.

10. Can I purchase Nanowhite products online?
11. How do I know my skin type?

You may refer to the infographic below:

12. Can I use Nanowhite products if I have sensitive skin or allergy problems?

Nanowhite skincare products are made from safe natural ingredients. While suitable for all skin types, as with other skincare products, you should determine your individual sensitivity by testing our products on a small area of your skin before beginning full use. Of course, if at any time you notice any skin irritation, you should discontinue use of our products.

13. I tried the products and I noticed that my skin was sensitive to it. What should I do?

Please discontinue use of our products immediately if signs of irritation occur. You may test our products on a small patch of skin, such as your elbow, wrist, or the back of your ear, and leave it 24 hours for observation. If there are no effects such as redness, swelling, and itching, then you may continue usage. We suggest you consult a dermatologist before using any kind of skincare product in the future if you have sensitive skin.

14. Are Nanowhite products safe to use during pregnancy?

We always ask that you consult your primary care physician to ensure that our skincare products are suitable for use. However, Nanowhite products do not contain any harmful ingredients and should be safe to use during pregnancy.


If you have questions which were not answered here, please submit them here or visit our Facebook page below. Our team will be in touch with you soon.